FAQ
To assist with planning your stay, please find the most Frequently Asked Questions about the Oregon Garden Resort below:
Breakfast is included for all guests while they are registered to a guest room. A served breakfast is available for guests from 7-10am.
Although guests are welcome to request a specific room number or building, we are not able to guarantee a specific room in advance. Room numbers are assigned at the time of check-in and cannot be confirmed prior to arrival. If we are unable to accommodate a specifically requested room number and a guest wishes to cancel, s/he will be held to our cancellation policy.
Oregon Garden Resort does allow pets; however, only select rooms are pet-friendly and must be reserved in advance by calling our reservations department or selecting a pet-friendly room online. There is a nightly pet fee of $25 for up to two well-behaved pets. Pets must never be left unattended in the guest room, even if they are crated. Dogs must always be on a leash when outside of the guest room.
There is a 10% discount available to our AAA guests. We recommend contacting our Reservations Staff to check for the best available rate.
Yes - we have a beautiful outdoor Wedding Garden and indoor Orchid Ballroom venues available for hosting weddings of varying sizes, any time of the year. Visit our Wedding Page for more information.
Yes - We have spaces of varying sizes to host your next event or meeting. Appointed with state-of-the-art equipment, built-in projection screens, and complimentary Wi-Fi our meeting rooms can accommodate groups large or small. Visit our Meetings Page for more information.
The hot tub is open 8am-10pm and the pool is closed for the season. The seasonal pool typically opens Memorial Day Weekend or when the cold weather is finished for the season.
There is live music in the Lounge nightly. Please visit the Fireside Lounge page to learn more about hours, menus and the music schedule.
The Moonstone Spa offers something for everyone. Massages, facials and body treatments are just a few of the services we offer. View our complete list of services on the spa page.
Cancel your stay more than 48 hours in advance of check-in time (3pm) on the day of your arrival, otherwise, you will be charged full payment for one night plus tax. Cancellation policies may differ for special event packages or group rates.