We Care About Your Health & Safety
In compliance with the State of Oregon, a face covering is required in indoor and outdoor public spaces.
We feel it’s important to share the changes we are making in response to the coronavirus (COVID-19). Here at the Oregon Garden Resort, nothing is more important than the health and safety of our guests and employees.
While we always strive to maintain the highest standards when it comes to cleaning and maintaining our hotels, we're taking it even further by increasing the frequency of our cleanings in public areas and being very thorough in our guest rooms.
The Oregon Garden Resort is a great place for your next vacation - each hotel room has an outdoor entrance (there are no indoor hallways or elevators) and none of our rooms have central heating or air. In addition, here are some of the changes we've made to keep you safe during your visit:
Contactless Check-In! You will receive a text message on the morning of your arrival, just click the secure link and fill in your payment information. You will be charged a $1 authorization that will be refunded immediately. That way, when you arrive, you won't have to hand us your cards! If you would rather share your information in person, you're welcome to do that too.
Electrostatic Sprayers: We are using electrostatic sprayers with hospital-grade disinfectant to sterilize high-touch areas in public locations and in our Moonstone Spa.
Sanitizing: Our housekeeping staff is regularly sanitizing all surfaces that are frequently touched using a disinfectant, certified to kill COVID-19. We are focusing on all surfaces in guest rooms (including doorknobs, light switches, countertops, microwaves, and remotes) and public spaces (terminals and pens at the front desk, stalls and surfaces in the bathroom, menus and tables in the restaurant, and more). We are also continuing to launder all linens and towels in hot, soapy water.
Handwashing: We have continued to emphasize and train employees to follow our strict handwashing policies.
Employees exhibiting any signs of sickness are prohibited from working.
We are staying up-to-date on all of the latest developments and guidelines suggested by the Centers for Disease Control and Prevention, World Health Organization, our local Health Departments and other appropriate agencies. Our Corporate and Management leadership teams are closely monitoring the situation and will continue to exceed official prevention guidelines, to help keep our property clean and safe. The health and safety of you and our employees is our highest priority.
We are especially grateful for your loyalty and we look forward to welcoming you to the Oregon Garden Resort.
If you would like to help support our family-owned business during this unprecedented time, we would appreciate your purchase of a gift certificate, just call 503-874-2500 or purchase online. Gift certificates can be used for overnight stays, in our Restaurant, Lounge or Spa. Thank you!